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HELP DESK ADMINISTRATOR
Category: Admin/Clerical
Description:
Briefing

Offer support, resolving issues, managing tasks and tickets to companies clients, in need of help completing tasks or troubleshooting problems must have excelled written and oral communication skills.

Help Desk Job Duties

Responding to queries via chat, email, or phone

Training other staff members on troubleshooting and diagnosing problems

Writing, editing, and revising reports

Providing assistance for questions and problems

Resolving problems for external and internal customers

Project management

Following up with customers to ensure full resolution of issues

Requesting feedback and/or monitoring calls and other methods of
correspondence to improve on issues

Running reports to analyse common complaints and problems
Qualifications:
Requirements

Proven 2 years minimum experience in a similar field

Diploma in Construction management

Excellent organizational skills

Great attention to detail

Good understanding of accounting and financial reporting principles and
practices

Excellent knowledge of MS Office especially MS Excel, Word and Power
point

Must have a good working knowledge of computerised & automated systems

Kindly submit your application and CV
to the Manager at: estatemgmt10@gmail.com
Deadline for applications is June 15, 2023
Deadline:

Contact Information
Name: N/A
Address: N/A
Email: estatemgmt10@gmail.com
Telephone:
Fax:

Ad Post Date: 2023-05-30

 

 

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